Shipping policy

Shipping Policy

Le Kitchen
Hills Road, Homerton College
Cambridge, CB2 8PH
United Kingdom
Email: lekitchen@contact.us

 

Overview

At Le Kitchen, we are pleased to offer free shipping on all orders. There are no additional shipping charges applied at checkout unless otherwise stated.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • During periods of high order volume, processing times may be slightly delayed.

Shipping Times

Estimated delivery times vary depending on the destination:

  • United Kingdom: 3–7 business days

  • Europe: 5–10 business days

  • International Orders: 7–20 business days

Please note that delivery times are estimates and may vary due to factors beyond our control.

Free Shipping

Le Kitchen provides free standard shipping on all orders. No minimum purchase amount is required to qualify for free shipping.

Order Tracking

Where available, tracking information will be provided by email once your order has been dispatched. Tracking updates may take up to 48 hours to appear.

Delayed or Lost Shipments

While we work with reliable shipping partners, delivery delays may occasionally occur due to:

  • Carrier delays

  • Customs inspections

  • Severe weather conditions

  • Public holidays

  • Other unforeseen circumstances

If your order has not arrived within the expected delivery timeframe, please contact us at lekitchen@contact.us for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Le Kitchen is not responsible for orders delivered to an incorrect address provided by the customer.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of the damaged package and product. We will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Le Kitchen
Hills Road, Homerton College
Cambridge, CB2 8PH
United Kingdom

Email: lekitchen@contact.us